![]() ![]() To ensure patient confidentiality, federal regulations (HIPAA) require photo ID and signature of the patient at the time of pick up. Please provide 48 hours notice to prepare your records if necessary however, in an emergency situation, we will do our best to expedite a request. Please note that typical wait times are between 8 to 15 business days but can vary depending on request or volumes. Voicemail is available to leave messages. Requests will only be processed with an authorization form and upon receipt of payment. ![]() Requests are processed when the required information is received in good order. The consent must be directed to The Ottawa Hospital, dated within 1 year, witnessed by another person and must list in detail, the records you are requesting and the dates pertaining to the visit. Once uploaded, one of our representatives will contact you at the number listed on the form to provide you with a free fee estimate. To submit your request, please contact us to receive a secure link through email to upload your completed consent form and government-issued photo ID. A copy of a government-issued photo ID. MySparrow is an internet-based service that allows patients to view portions of their electronic medical record (EMR) where Sparrow documents your health information.The consent must be directed to The Ottawa Hospital, dated within 1 year, witnessed by another person and must list in detail, the records you are requesting and the dates pertaining to the visit, Completed and signed Request Consent for Release Disclosure of Patient Health Information (CON 06).To request a copy of your personal health information, you must provide: ![]()
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